Meet Ben and Amy, our brand new Guest Bloggers from TUI!
Saturday, 1st October 2011
Fancy hearing about a placement at TUI straight from the horses mouth?! Then read on as throughout the year, we will be following the progress of our Guest Bloggers. Meet Ben and Amy who have just started their placements with TUI….find out what they’ve been up to so far!
“Firstly we would like to say hi to all of our bloggers on the Rate My Placement Website! We’ll start firstly by introducing ourselves – we’re Amy and Ben, two of the nine new placements at TUI Travel this year. We’re both in the third year of our courses at Loughborough University. Amy is studying Retail, Marketing & Management, and Ben is studying Transport & Business Management.
The placements at TUI are based at the Head Office in Luton, are are in the Product, Trading, and Cruise departments, which all sit under the Commercial Division. Katie and Max work in Late Trading, Becky and Saoirse are in Early Trading, Holly trades Accommodation Only, Joel and Antoni are in Cruise whilst we’re both working in Product.
Over the next twelve months, Ben has been placed in the Short Haul team in product, looking after the resorts of Mainland Spain & Portugal, and Amy has been placed in the Long Haul team, working on the resorts of Aruba, Mexico, Cuba & Jamaica. We’d like to give you some information about Product which is central to the whole of the Commercial Division. Our job involves making key strategic decisions – starting with deciding on which hotels we will feature for each of our resorts, what product we’ll be selling, pricing them to ensure a strong profit, then designing and placing them into our brochures. Once this is all finalised and signed off, it gets handed over to our Trading teams to sell and yield manage throughout the season. We also have the day-to-day role of answering queries from anyone across the whole business about our resorts, as well as trying to ensure that they are selling well throughout the year, by analysing sales reports and meeting with the Trading team.
We’ll now give you a brief overview of Trading. They’re responsible for analysing sales and reacting with pricing decisions, depending on many things such as the current rate of sale or the state of economies around the world. For example, if they see that a hotel is not selling well in a resort, they will adjust the price in an attempt to try to increase demand to that hotel and hopefully the resort, too.
Lastly, but not least, the Cruise team have their own Product and Trading teams, similar to the above, but dealing with cruise holidays and the ships which fall under the Thomson & Island Cruises brands.
We’ll now give you a quick outline of our induction period. Lasting two weeks, we had an in-depth overview of TUI, along with some great activities to break the presentations up. Examples of which included a cocktail party activity (unfortunately, no alcohol was involved) which helped us to develop our understanding of the different TUI brands and products, a visit to the Thomson Airways hangar to see the aircraft undergoing maintenance, as well as a mystery shopping activity in our own retail stores to check up on customer service. We were made to feel really welcome by everyone for these first couple of weeks – we even went out for lunch in our teams on the first day!
This week at TUI in the Commercial Division has been People Week. Throughout the week, there have been many activities going on, including presentations taking place, similar to in our induction. On Wednesday night we also had a quiz – unfortunately we didn’t win but we had loads of fun and so many people got involved and had a laugh. The week has been ‘back to school’ themed, so today everyone came in dressed in uniform! (We both won the awards for being the best dressed in our department – great first impressions done for us!). We’ve also got some more exciting social events lined up for us, including team nights out, the TUI Sports Day weekend in Shropshire and, of course, not long now until the Christmas parties start!
That’s it for a few weeks from us, we’ll be updating you again soon. Don’t forget to check out our Facebook group as we’re now recruiting for next years intake!”
Join Tui’s Facebook group for more information, just click the button here. You can also find out more from Ben and Amy at TUI Travel, plus visit the Industry Zones on RateMyPlacement for more personal accounts from students on internships and placements!