Throughout the year we will be following the progress of our Guest Bloggers so read on to find out how Anna and Karla have been getting on at TUI Travel!

”Our latest blog said that we had another busy few months ahead and we’ve stayed true to our word – but as we always say, with hard work comes hard play!

The late trading team have just entered their busiest period and are full swing ahead with last minute pricing to ensure that all packages are sold, whilst product are busy preparing for the 2nd Edition launch of Summer 2012 brochures. The Cruise team have been busy managing changes to the Winter 2011 season and have also been preparing for the 2nd edition brochure launch in August.

We have welcomed two of the new placements students in the last month. Both Katie and Max have started their training in the Late Trading Team – replacing Dec and Jac who are taking up other positions in the company now that the contracted placement year has come to an end. We’ve had a few nights out to say hello and goodbye to the students, including a night in St Albans and a lucky night (for some) in Luton’s Casino!

The month of June also saw Tui’s “Big Event” summer party at Whipsnade Zoo. It was a fantastic evening enjoyed by all. Some entertainment of the event included an adult bouncy castle, a bucking bronco, a free bar, a tasty barbeque and a live band with a superb performance from our very own Managing Director Johan!!

Although we are entering the last few weeks of our placement, we are still spending time in other departments and developing our knowledge. Majority of the students have spent time with the After Travel department and have even had experience of listening in to live calls from customers – which can vary from querying lost property to making important complaints with the need of compensation. We all learnt how important customer service is and how important it is to please dissatisfied customers in order for repeat business.

With only 5 weeks left until our placement comes to and end, we’ve still got many things to keep us busy alongside our day to day jobs. We’ll be helping with the induction of the new placement students, making the most of spending time in other departments and last but not least making sure we do nothing embarrassing that could be used for our leaving speeches!!

Why not join Tui’s Facebook group for more information, just click the button here. You can also find out more from Anna and Karla at TUI Travel, as well as our other Guest Bloggers over the coming year!

Feel free to add your thoughts below! Would you like a placement at TUI Travel?